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Hello, friend!

Frequently asked questions (FAQ)



 

Q.  I am not able to login

    Ans: * May b u r not a registered member, plz register by clicking this link : REGISTRATION

             * Click on forgot password and request for new password and login.


Q. How to download files.

Ans:    * You need to purchase the required files.

           * How to Purchase Karaoke Tracks From www.musiqkaraokes.in : Watch Video on Youtube

           * Some products have morethan one option. so make sure that , you have choosen your required product.

           * Choose the files -> Add to cart -> Complete payment.

           * Use PAYPAL (Foreign customers) Or Use PAYUMONEY Or Ccavenue (Indian customers) Payment methods.

           * You will receive a link to download the tracks in your e-mail or at  'my downloadable products' page, if u pay online via Paypal Or PayUmoney.

 > We have also added offline payment feature (Bank Transfer & PAYTM Wallet)  for customers who face difficulties in online payments. 

 > Contact us with your Order No. & Transaction No. to receive the products after offline payment. 


Q.  I Haven't received files

    Ans: * Refresh the 'my downloadable products' page 

             *The payment might be unsuccessful.

             * Delivery mail may be on ur spambox or junkmail.

             * Delivery mail may be stuck on network traffic.

             * May be Admin havn't verified your purchase.

             * May be some technical issues ; contact admin


Q.  Why my purchased status is still 'pending'..?

   Ans: * The payment might be unsuccessful

            * May be Admin havn't verified your purchase.

            * May be some technical issues ; contact admin


Q. Not able to find required product

    Ans: * Try again searching with different search term / spelling.

            * Search again with album/movie name.

            * File might not be available.

            * U can request us to make a new track for yourself : click here


Q. Not able to make online payment

    Ans: * Offline payment facility available

                  -> Paytm wallet

                  -> Bank transfer

                  -> Ccavenue

                  -> Paypal

                  -> PayUmoney

                          For more details contact over mail musiqkaraokes@gmail.com.